You got questions? We've got answers!
Yes — every formula is made with ingredients derived from nature, carefully chosen for their benefits. We say no to nasties, no to unnecessary fillers, and yes to transparency.
Our skincare is organically inspired, meaning we use many ingredients that are naturally derived and some that are certified organic. While our manufacturer is not certified organic (due to the high cost of certification), we always choose the highest quality ingredients available. What matters most to us is that every ingredient is safe, effective, and transparent — never unnecessary and never hidden.
Yes. Our formulas are designed to be gentle and calming, while still delivering effective results. As with any skincare, we recommend patch-testing first.
Never. N & O Skincare is proudly cruelty-free. Our products are developed with respect for people, animals, and the planet, and we only partner with manufacturers who share this commitment.
Yes. Every product in the N & O range is vegan-friendly and cruelty-free, created with care for your skin and respect for animals and the planet.
All N & O Skincare products are made in Australia in facilities that follow strict quality and safety standards.
We believe less is more. Our range is built around just a handful of essentials that simplify your routine without sacrificing results.
If you’re new to N & O, we recommend beginning with our Cleanser — it’s the perfect first step in an uncomplicated, effective skincare ritual.
Orders are processed within 1–3 business days. Standard shipping in Australia takes 3–7 business days; express usually 1–3. You’ll receive a tracking number once dispatched.
Yes, we ship to selected international destinations. Rates and estimated delivery times are calculated at checkout.
Our products are designed to be gentle, but everyone’s skin is different. If irritation occurs, discontinue use and contact us — we’ll work with you to resolve the issue.
All N & O Skincare products are packaged in recyclable PET1 and PET5 plastics. These materials are lightweight, safe, and widely recyclable, making them a responsible choice for both your skin and the planet. We’re committed to transparency inside and out — from the ingredients we choose to the packaging we use.
Still have a question?
If you can’t find what you’re looking for, contact us directly — we’re here to help.

